[May 22, 2021] by Kathy Scott, PhD, and Bridget Sarikas There’s a theory in cybernetics to help us think about how to move forward in the...

High reliability organizations can help us understand a different way of leading in times of crises.

Understanding how high reliability organizations (HROs) build resistance into their systems and people is key to our Covid-recovery.

Now is the time to refocus, reprioritize and redesign our systems for resilience.